Service Return and Refund Policy

Last updated: October 28, 2024

Thank you for choosing Alpha Delving for your service needs.

If, for any reason, you are not completely satisfied with a service, we invite you to review our policy on refunds and returns. This Service Return and Refund Policy is designed to comply with Indian laws and regulations.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Service Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Alpha Delving, H 23, H Block, Noida sec 63, U.P. 201301.
• Services refer to the services offered on our platform.
• Orders mean a request by you to purchase services from us.
• Website refers to Alpha Delving, accessible from https://alphadelving.com
• You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Service Cancellation Rights

You are entitled to cancel your service order within 14 days without giving any reason, provided the service has not been fully rendered.

The deadline for canceling a service order is 14 days from the date of the order confirmation. To exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us by:

• By email: Alphadelving@gmail.com

We will reimburse you no later than 14 days from the day on which we receive your cancellation request, provided the service has not been fully rendered. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for Service Refunds

To be eligible for a refund, please ensure that:

• The service has not been fully rendered.
• The request for cancellation is made within the stipulated time frame.

Non-Refundable Services

The following services cannot be refunded:

• Services that have been fully rendered.
• Services that are personalized or customized to your specifications.

Returning Service Fees

You are responsible for any costs associated with the cancellation of services. We recommend using a reliable method to communicate your cancellation request.

Contact Us

If you have any questions about our Service Return and Refund Policy, please contact us:

• By email: Alphadelving@gmail.com